The UVH are the terms and conditions governing the hospitality agreement between the client and the hospitality business, which apply exclusively under Dutch law and are governed by the venue’s location; the agreement is defined as a contract for the use of a location, services, or a combination thereof, and the parties are identified as the client (or guest) and the hospitality business, with the client responsible for guests and third parties; the client must provide accurate information, including allergies, and is liable for any damage caused by guests or third parties, while the hospitality business is liable only for direct damage and limited to the amount covered by its insurance or the reservation value; payment terms require a deposit and full payment by the event date, with penalties for late payment and cancellation fees based on the type of client and event; the hospitality business may cancel or modify the agreement in cases of force majeure, government measures, or epidemics, with the client liable for costs or actual expenses in such cases; complaints must be reported in writing within 24 hours or 7 days, and the parties will seek a solution; publicity and image use are governed by the client’s consent and the hospitality business’s rights, with privacy rules to be respected; disputes are settled under Dutch law by the competent court in the business’s location, and the invalidity of any provision does not affect the rest of the terms.
